By definition, good marketers are empathetic. That is, they have a capacity to understand and care for the needs of others. Bruna Martinuzzi explains how to be empathetic over at the American Express Open Forum.

Want to make your blog classier? You should blog like a Brit. I explain how to do this in ten easy steps.

Follow the Apple announcement at Apple.alltop. We aggregate over 200 sources there.

Amber MacArthur provided a list of the five social-media tools that small business should begin with. They aren’t the latest—but you might not want to be at the cutting edge at all times. Read her posting to learn how to get going.

If you want to read about how fact-checking isn’t done these days, read how BusinessWeek published a story about how I was getting paid $900/tweet. Except that I wasn’t. In fact the premise of the story was wrong, so it pulled the story—after the fact. Which is rather odd. Journalism 2.0?

The year is still young, so you can still make some good resolutions. Bruna Martinuzzi provides “Twelve Resolutions on How to Be a Mensch.” It includes actions like “be happy for others,” “get rid of grudges,” and “make people feel better about themselves.”